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FAQ's
How do I participate in this promotion?
Purchase a promotional pack of McCoy's between 26th January – 6th April 2026 and visit this website to enter. Entrants must confirm whether they are a consumer and have an individual pack or a retailer and purchased a case at wholesale.

Entrants must then complete the registration process, enter their batch code to unlock the vault. They will then be taken inside and will have to select the glowing safety deposit box to reveal if they have won a prize or not.

 If they are a winner, then they will be directed to complete the relevant details for fulfilment. 
How does the total prize vault value work?
£100k is allocated to the consumers vault and £25k is allocated to retailers vault.
Where do I find the unique code from my pack?
The 8 digit batch code will be printed on the back of your pack. Please see image of location below.
BoxCrisp bag
When is the entry period?
You can enter the main promotion between 00:01am on Monday 26th January 2026 and 23:59pm on Monday 6th April 2026.

There will be a mop-up draw period for late consumer entries, which is from 00:01 on Tuesday 7th April – 23:59 Sunday 1st June 2025.
What happens after I enter?
The vault door will unlock once you enter the unique code (and, if you’re a retailer, upload a receipt): you can then look around and open the glowing safety deposit box, which will reveal if you are a winner or not.
I have won a prize, now what?
Congratulations! You’ll be directed to a page to enter your home address or UK bank details, depending on the prize won. If you wish to enter your details at a later date, you’ll also be emailed a link that is valid for 7 days.
I haven’t received a confirmation or instructions by email.
Please contact our customer service team here.
How many prizes can I win?
You can only win 1 prize: if you have entered up to 5 times and won more than 1 prize, we will only fulfil 1 of those prizes. See full terms and conditions.
What does, subject to validity check mean?
We may ask you to provide a proof of purchase and a copy of your ID to validate your win.
Can I swap my prize something else instead?
Unfortunately not. Prizes are non-refundable and non-exchangeable.